At J Medical Aesthetics, we value and respect your privacy. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you visit our website or engage with our services. Please read this Privacy Policy carefully to understand how we handle your information.
1. Information We Collect
We collect personal information that you voluntarily provide when you use our services, including:
- Personal Identification Information: Name, email address, phone number, date of birth, and other information you provide when booking an appointment or subscribing to our services.
- Medical Information: Information related to your health, medical history, and specific treatments you have received or inquired about. This information is necessary for providing appropriate and safe cosmetic treatments.
- Payment Information: Credit card details or other payment information provided during the transaction process (note: payment details are securely processed through third-party payment providers).
2. How We Use Your Information
We use the information we collect to:
- Provide and deliver our services, including consultations, treatments, and support.
- Communicate with you regarding appointments, promotions, updates, and other relevant information.
- Process payments and manage transactions.
- Improve our services and website user experience.
- Comply with legal obligations, such as keeping treatment records and maintaining compliance with healthcare regulations.
3. How We Protect Your Information
We are committed to safeguarding your personal information. We use a variety of security measures, including encryption, firewalls, and secure servers, to protect your data from unauthorized access, alteration, disclosure, or destruction.
While we take reasonable steps to protect your personal data, please note that no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist with our business operations, such as payment processors, email providers, and marketing agencies. These providers are required to keep your information confidential and are not allowed to use it for any purpose other than assisting us with our services.
- Legal Compliance: We may disclose your information if required by law or if necessary to protect our rights or comply with a legal process, court order, or government request.
5. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that allow us to remember your preferences and improve website functionality. You can adjust your browser settings to disable cookies, but this may affect your ability to use certain features of the website.
6. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Request that we restrict the processing of your personal information.
- Withdraw consent for the use of your personal information (where applicable).
To exercise any of these rights, please contact us using the details provided in the Contact Information section below.
7. Retention of Data
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.
8. Third-Party Websites
Our website may contain links to third-party websites. This Privacy Policy applies only to our website, and we are not responsible for the privacy practices or content of external sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Changes to This Privacy Policy
We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page with the updated date. Your continued use of our services and website after any changes signifies your acceptance of the new Privacy Policy.
10. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:
J Medical Aesthetics
Shop 4, Level 1, 521 Toorak Road, Toorak, Melbourne
Phone: +61 3 8560 1601
Email: admin@jjantiageing.com
